Insurance basics

Live chat and other ways to contact us

How to get in touch with Kompare by phone, WhatsApp or email, what to have ready, and who to contact about a policy you have already bought.

Have a question? Kompare is here to help. The quickest way to talk to our team in real time is by phone or WhatsApp, and you can also email us.

Ways to contact us

• WhatsApp: 07933 909767. Message us and a member of the team will reply.
• Phone: 0845 868 6507.
• Email: compliance@kompare.co.uk.
• Post: Kompare Limited, Unit 8, Saxon House, Upminster Trading Park, Essex RM14 3PJ.

You can also use our contact page.

What to have ready

To help us find your details quickly, have your full name and any reference number to hand. For data protection reasons we may ask for your date of birth and postcode before we discuss your details.

If we have asked you for information

If we have asked you for information, let us know when you get in touch and we will tell you the best way to send it to us. Please do not send bank card details by WhatsApp or email.

Questions about a policy you have bought

When you use Kompare, a specialist FCA-authorised broker from our panel contacts you about quotes, and any policy you buy is arranged with that broker. For changes to your policy, documents, renewals or claims, the broker who arranged it is usually the best place to start. If you are not sure who that is, we will help you find out.

You can read more about how we work, or use our contact page.