How does Kompare work?

You fill in a short form about the cover you need. A specialist FCA-authorised broker from our panel then contacts you to talk about quotes. If you go ahead, your policy is arranged with that broker.

I can't find my policy documents. What should I do?

Contact the broker or insurer your policy is with and ask them to send you a copy. Many make documents available online, and they may also be in your email inbox, so it is worth checking your junk folder too.

How do I ask about my data or ask you to delete it?

Email compliance@kompare.co.uk with your full name, date of birth and postcode so we can find your details and confirm your identity for data protection purposes.

What is a protected no claims bonus?

Protecting your no claims bonus means you do not lose your discount if you make a claim, within the limits of the protection. You still have to declare any claims when you apply for insurance, so your premium could still rise after an accident.

I can't find my job title on a form. What should I do?

Not every job title can be listed. If yours is not there, choose the closest description, or try typing part of the title to see other options. If you are not sure the option you have picked describes what you do, check with the broker before you buy, as an incorrect occupation can affect your cover.

How do I get another quote?

Fill in the form again for the type of cover you need, or contact us and we will help.

Insurance basics

Help centre

Answers to common questions about Kompare: how it works, how to reach us, finding your policy documents, data requests and protected no claims bonus.

Welcome to Kompare's help centre. Below we answer the questions we are asked most often. If you cannot find what you need, please get in touch.

How Kompare works

Kompare is a way to get in touch with specialist insurance brokers. You fill in a short form about the cover you need, and a specialist FCA-authorised broker from our panel contacts you to talk about quotes. If you decide to go ahead, the policy is arranged with that broker, and they look after it from then on. You can read more on our how we work page.

Kompare Limited is an appointed representative of Rainbow Connected Limited, which is authorised and regulated by the Financial Conduct Authority.

Contact us

Phone: 0845 868 6507
WhatsApp: 07933 909767
Email: compliance@kompare.co.uk
Address: Unit 8, Saxon House, Upminster Trading Park, Essex RM14 3PJ

You can also use our contact page.

Questions about an existing policy

If you have bought a policy, it is held with the broker who arranged it. For changes, documents, renewals or claims, contact that broker directly. If you are not sure who your policy is with, get in touch and we will try to help.

Technical problems with the site

If something on our website is not working as it should, please email us and tell us what you were trying to do and what happened, so we can look into it.

The insurance we help with

See our pages on van insurance, courier insurance, taxi insurance, motor trade insurance, home insurance and more, or browse our blog for guides.